Delivery Information

We support international delivery service, import/export, customs clearance, quarantine services and local deliver

Shipping Rates and Times

The shipping options available to you are determined by the contents of your order and your shipping address. The Checkout page will only display the shipping methods available for your order. Shipping costs are indicated on the order confirmation screen before you complete your order. we need 2 business days to process your order before we ship it to you.We occasionally offer special promotions for free or discounted shipping. These promotions have strict eligibility requirements.

Order Processing Deadlines

If all items in your order are in stock at the warehouse closest to you, orders placed before 5:00 PM Eastern (Monday to Friday, except holidays) will begin to process the same day. Orders received after the cut-off times will begin to process the next business day.

Items on Order

If an item is currently out of stock, the items description page will display the date we expect to receive the product back in stock. If you choose to purchase the item anyway, a preorder / back order shipping surcharge will apply. Availability dates for items on order are estimates, and are not guaranteed.

Shipping Confirmation Emails

Our systems will send you an automated shipment confirmation email when we finish processing your order. Our shipping carriers do not pick up packages from our facilities on weekends, or on postal holidays. Therefore, if you place an order after our order processing deadline, you may experience a delay between your shipping confirmation e-mail and the actual shipment of your order. The time frame for the shipment method you selected will begin when the carrier picks it up for delivery.

Shipping Carriers

Orders may be shipped with any of our preferred carriers: FedEx, US Postal Service or UPS. We cannot request or guarantee delivery by a specific carrier. If your shipping address is a P.O. Box, please check that option in the address form to make sure that your order is delivered correctly. Orders with 2-Day and Overnight shipping are usually delivered by 8PM on the estimated date of delivery. However, we don't guarantee delivery by a specific time of day.Orders to P.O. Boxes or US Territories will be delivered by the US Postal Service, and can only be sent with standard or express shipping. Orders to APO/FPO/DPO addresses will be delivered by the U.S. Military Postal Service. We do not use any other shipping carriers for these addresses.

Restrictions on Air Shipping

Most of our packages are delivered by a combination of air and ground transport. However, the US Department of Transportation (DOT) prohibits air shipment of items that could contribute to an on board fire or other mishap. Restricted items include:
Aerosol-type products or medications in pressurized spray cans, such as hairspray, shaving cream, and inhalers. Products that contain flammable volatile or corrosive chemicals, such as: fragrances, nail polish, bunion treatments, and nail polish remover. We're committed to getting your order to you as quickly as possible, but we also want to do it safely and responsibly, in compliance with DOT rules. That's why we require ground-only delivery, at our standard shipping rates, for orders that contain DOT-restricted products. We are unable to ship DOT-restricted (hazmat) items to Alaska, Hawaii, APO/FPO/DPO military addresses, or US Territories.

Weekend Delivery

We are unable to arrange weekend deliveries. Some of our shipping carriers occasionally deliver orders sent via standard shipping on Saturdays, but this service cannot be requested or guaranteed. All shipping and processing times listed on our website are in business days (Monday-Friday, excluding all national holidays).

Perishable Items

The shipping options for perishable products are limited, to make sure that you receive these items in excellent quality. These packages are not in transit on Saturday and Sunday, so any item noted as perishable must be ordered by strict deadlines to avoid weekend transit.

International Orders

We use the best representative carriers of the countries to forwards packages to international destinations. For this shipping method, we set limits on quantity of products, Weight and maximum amount of the order.  You should check the limitation of import from the Office of Customs Administration in your country prior to placing an order.